Hearing NO from a wedding vendor


Not too many people like being told NO, especially if you’re a Bride planning her wedding. But, it happens and you need to be ready to hear it. Asking your photographer to stay an extra 2 hours at the end of an already long 10 hour day at no charge might result with a NO. Asking for a discount at your venue because you’re getting married on a long weekend might result in a NO, especially since more weddings are taking place on long weekends and it costs the venue more money in staffing to make up for the holiday.Hearing NO from a vendor isn’t always a nice thing to hear, but it happens. Here are some tips to help you deal with the rejection:

1. Don’t get discouraged.

Just because they said NO, doesn’t mean they won’t say YES. If you are looking for an add-on or extra product/services, be sure to talk with your wedding vendor about your plans, ideas and wishes. There is always room for negotiation. If you own a business, try bartering for extra time or services – you’d be surprised what some people consider as a good trade.

If you have your heart set on a specific wedding vendor and they are already booked for your big day, ask them if they can refer you to someone else that has their similar style and fee. Many times vendors network and or have a list of vendors to refer to when they aren’t able to secure your date. Also, being referred by one vendor to another might result in a small discount – you just never know – so ask!

2. Have a back-up plan.

Your ceremony location originally said YES for you to have your nuptials there, but are now saying NO? This can be very frustrating and worrisome, but if you haven’t sent out invites yet, don’t fret! Check out other locations and be sure to tell them what happened – they might throw you a bone in the shape of a discount to ease the blow and win you over. If you have sent out invites, set up a wedding website stat! Update your site often and communicate it to your family and friends that you have a site dedicated to your wedding. Here you can change the ceremony location without spending money on a mail-out. Also, use your Bridal Showers as a way to communicate the change to your guests. Tell them in person, or include a little note in their Thank You Card (which should be sent out 1-2 wks after, and well before your wedding date).

3. Changing vendors

If you had something specific in mind for your wedding and were under the impression that this vendor could deliver (they told you so, or their site lead you to believe they could) and they are now telling you NO, make sure you talk to the owner/manager. If they are the one that are telling you NO, then consider changing vendors – if you have the time to do so, and if you are okay with potentially losing a deposit. Most vendors have non-refundable deposits. If you feel that you aren’t getting the product or service you agreed to and are having difficulties negotiating, then perhaps this vendor isn’t a good fit for you.

Here is one last word of advice regarding hearing NO. Try not to look for reasons to switch vendors because you simply aren’t getting your way. Many vendors want to impress and keep you happy so that they secure your trust, business and referrals. Also, changing your mind often and switching vendors will cost you money and time. Do your research, read reviews and be sure to meet your vendors in person (if possible) to see if you fit. We recommend that you meet with no more than 3 vendors per service (flowers, invites, etc) to help you make a decision of who you feel most comfortable with and who can provide you with the service or product you have in mind.

Good luck!

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